The age-old question….where shall we park?


You have booked that fantastic holiday and then you suddenly realise…parking!

Charges - a matter of perception?


Comments (2)
It is not the £1 but the sheer lack of choice. You are stuck in the queue and need a bag and just have to pay.

Baggage carousels and bad behaviour


Comments (5)
In my world, one person gets the bags and the rest of the hoard stand out of everyone’s way.

British Airways and the iPhone


Comments (7)
BA have launched a check-in App for the iPhone to cut out the paper.

Oberammergau, Passion Play 2010


Comments (2)
The Oberammergau Passion Play is taking place through to October 3rd. Do not miss it.

Where will Virgin Atlantic be in five years?


Comments (9)
Where will Virgin Atlantic be in five years? How damaging will the BA-AA dominance of Heathrow actually be?

Reclaiming passenger taxes


Comments (3)
The budget airlines made it difficult and wore this wimp down.

Ryanair in the news

Ryanair and Aer Lingus


Comments (3)
Competition law is generally a good idea as it acts against monopolies and protects the public.

Ryanair -Vertical Seating


Comments (13)
Can it be true that Ryanair are about introduce ‘Vertical Seating’ on flights as of next year?
 Ryanair -Vertical Seating
 Ryanair - What price standing?

Ryanair's new baggage charges

It will be more expensive to travel as a bag than as a passenger.
Comments (9)

Premium quality business-only airlines


Comments (11)
A bad idea or simply the right idea at the wrong time?

Modern travel problems


I do worry that the time is coming where it will simply be too damn difficult to travel anywhere.
 Modern travel problems
 Worst in the world?
Comments (35)

Airport security madness


It is pretty tough these days getting even close to the once legendary enjoyment of flying. Even getting close to the departure lounge is a challege for me.
 Airport security madness
 e-Borders cause more confusion
 Monitoring - a step too far?
 Full body scanners
 Skin cancer risk ?
Comments (106)

Missing the in-flight meal?


Am I alone in missing the in flight meal as a feature of flying?
 Missing the in-flight meal?
 Special in-flight meals
Comments (41)

Wi-Fi on a 'plane near you


Comments (2)
Virgin America offered free Wi-Fi last Christmas, apparently with enthusiastic response.

Are we there yet Mum?

I think one of the most difficult things with air travel has to be travelling with young children.
Comments (4)

Stuff your pockets and stuff security

Ryanair's baggage policy encourages passengers to wear their wardrobe and threaten security.
Comments (11)

Too big for his seat


Comments (33)
It is probably not PC to comment upon overweight people these days but if you sit next to one on an economy flight, it is hard not to say something.

Women's lib or plain damn rudeness


Comments (15)
An own goal for anyone who might just need a bit of common courtesy or help in the future?

Cabin crew on business-class jolly


Comments (5)
I think the passengers deserved better and the flight services director deserved the sack.

Travel insurance and road delays


Oh Dear, here am I, a staff writer on an airline passenger website, and I missed my flight. The M25 stopped, time did not, and the aeroplane went without me.
 Travel insurance and road delays
 Travel insurance luggage cover
 Travel Insurance and disasters
Comments (39)

Acts of God insurance exclusion

Over the next few weeks, many people will read the words 'Acts of God' in the exclusion small print of their insurance policies. Volcanic ash is most unlikely to be treated as a valid basis for an insurance claim.

 Acts of God insurance exclusion
 Time for mandatory travel insurance
 Why should airlines have to foot the ash bill ?
 Aviva's volcanic ash insurance
 Insurance cover for BP oil spill
Comments (46)

Frequent flyer rewards


I do like things for nothing - it is probably my Roman Catholic upbringing in a predominantly Jewish area of town.
 Frequent flyer rewards
 When it is good to be old
 uSwitch and prepaid debit cards
Comments (42)

Mobile phones on planes


Comments (24)
How long before we end up with people using their pesky mobile telephones from the seat next to you saying the same stupid things that they say on the train?

Recent comments

  • Zoe Wells Zoe Wells
    29 July 2010, 03:29PM

    We too have used this service and have always found it to be stress free.

    The age-old question….where shall we park?

  • Belinda Potts Belinda Potts
    29 July 2010, 08:09AM

    I do so agree with you. I hate being ripped off. I would so happily give the money to charity rather than feel that I have been conned.

    I would like to say that had I known, I would have brought a plastic bag with me but I probably would not have bothered if I knew that I could get one at the airport. It is probably worth a £1 but it is the feeling that they lead you to the front of the security queue and then give you no choice.

    Charges - a matter of perception?

  • Mrs Jenkins Mrs Jenkins
    29 July 2010, 08:04AM

    We have used the same kind of service at Birmingham and found it was really good.

    My husband was worried about where they would park the car and whether they might even use it whilst we were away. You do hear such awful stories.

    It all turned out very well and we will certainly use the firm again next year.

    The age-old question….where shall we park?

  • Gemma Gemma
    29 July 2010, 03:31PM

    Having Wi-Fi on all flights would be really fantastic, even better too if it were free or built into the cost of the ticket.

    Wi-Fi on a 'plane near you

  • KerryHolland KerryHolland
    29 July 2010, 03:35PM

    This would be a great idea, and a perfect opportunity to catch up with e-mails and tweets as suggested in the article. Great being able to use your blackberry or I phone. I realise cost is an issue for airlines, but I think it would be a very welcome addition to flying.

    Wi-Fi on a 'plane near you

  • Becky Turner Becky Turner
    29 July 2010, 03:42PM

    Its not as if a clear bag would cost £1 is it? I wonder if they would actually accept a bag bought in by a passenger anyway? One more way of being ripped off it would seem.

    Charges - a matter of perception?

  • Sally Evans Sally Evans
    29 July 2010, 03:39PM

    That's a bit strong, it must be impossible to keep a child occupied on a flight, especially long haul, ok, there are parents that seem to be oblivious to what is going on, but a good majority are probably trying their hardest I would imagine.

    Are we there yet Mum?

  • Linda Linda
    29 July 2010, 03:37PM

    Yes, the idea of running out of change is a scary one! Something would go wrong with this idea and tempers would be short I would imagine!

    Ryanair -Vertical Seating

  • Hugh Hugh
    28 July 2010, 01:06AM

    Oh for goodness sake when are we going to stop being so accepting? I pay for my seat on a plane. It's small enough in cattle class already without having to share it with some overweight person who is too large to fit into their own seat. Please explain to me why I should have to be inconvenienced in this way?

    You want to be fat, good for you, but I don't want to have to put up with the consequences of your actions. In fact I don't, I always insist that the armrests are down!

    Too big for his seat

  • Natasha Barnes Natasha Barnes
    26 July 2010, 07:59AM

    I agree with the argument to the lift situation, far too many people use the lifts, when they are more than able to go up the escalator or walk up some stairs, it must be a huge struggle for disabled people to get around in an airport and battling the lifts must be awful for them.

    The many obstacles of travelling with a wheelchair

  • Graham Graham
    26 July 2010, 07:56AM

    The queues are ever increasing at the airports and I agree with a lot of the comments above, it is going to slow things down even more, Ryan Air are overstepping the mark on this one I feel.

    Stuff your pockets and stuff security

  • Jim Jim
    26 July 2010, 08:03AM

    I once offered my seat to a lady who I presumed was pregnant, unfortunately for me she wasn't and she also wasn't best pleased, that I had thought her to be pregnant, so never again!

    Women's lib or plain damn rudeness

  • Glen Glen
    23 July 2010, 01:41PM

    Baggage carousels are often running too fast to comfortably remove heavy luggage without bumping someone with it! I can understand airports need a quick turnaround, but slowing them down a bit might make the process a bit easier for travellers.

    Baggage carousels and bad behaviour

  • Martin Martin
    23 July 2010, 01:53PM

    Ryanair’s pay for toilet system could be extremely clumsy. There will be echoes of 'have you got any change air hostess?' and 'the coin slot is jammed, what now!?' I cannot really see this one working.

    Ryanair -Vertical Seating

  • Felicity Felicity
    23 July 2010, 01:35PM

    This iPhone app is a great idea for frequent travellers who need to check into several flights and have no easy access to a printer. With mobile boarding passes there is no need to constantly wait in a line at the airport to deal with an agent.

    British Airways and the iPhone

  • Brian Brian
    23 July 2010, 04:20PM

    I hope that Ryanair retracts these baggage charges. I agree that travel bags are an essential part of travel. Consumers would not of batted an eyelid if Ryanair had just slightly increased the price of the standard ticket instead.

    Stuff your pockets and stuff security

  • Claire T Claire T
    22 July 2010, 04:21PM

    The worst experience I had from baggage carousels was at Tunis airport where I saw a woman (I believe American or a Canadian) allowing her daughter to ride the moving conveyor belt like a running machine, jumping over the odd bag as it came along, how inconsiderate can people be!?

    Baggage carousels and bad behaviour

  • Mark Foster Mark Foster
    22 July 2010, 05:11PM

    Paperless boarding passes are currently available for PDA's in many global airports. I believe the system works as an encrypted two-dimensional bar code along with passenger and flight information. Airport security officers use hand-held scanners to validate the authenticity of the boarding pass.

    I would like to see the technology developed and available for any phone and mobile device.

    British Airways and the iPhone

  • Richard Richard
    22 July 2010, 12:32PM

    I guess airports just do not have the manpower to enforce these baggage carousel boundary lines, it would make the process a hell of a lot smoother if they did.

    Baggage carousels and bad behaviour

  • Garry Brown Garry Brown
    21 July 2010, 09:12AM

    I have friends in the USA that use this type of service when they travel within the USA. I gather that FedEx and the other US parcel services will simply deliver a suitcase to an hotel prior to their arrival. I think they take it into the local FedEx office and away it goes.

    This idea is so remarkably simple that I wonder why it has not happened here. I appreciate that it would not suit everyone but the idea of the luggage being handled by a freight company and the passengers travelling light must have attractions.

    Ryanair's new baggage charges

  • Lauren Lauren
    21 July 2010, 10:22AM

    Shouldn't they be thinking about how to improve Economy class before they contemplate this?

    Premium quality business-only airlines

  • Matthew Matthew
    21 July 2010, 07:56AM

    Disability's come in all shapes and forms, and it is disgraceful how sometimes they get overlooked, I think we need to show more compassion in this country, something we seem to lack at times.

    The pitfalls of disabled travel

  • KerryHolland KerryHolland
    21 July 2010, 07:47AM

    I think this is a fantastic idea and let's hope it does become more 'mainstream' in the future, the I phone I feel is the future anyway, and adding this concept only has to be a good thing.

    British Airways and the iPhone

  • Paul Sanders Paul Sanders
    21 July 2010, 10:25AM

    Fire Fighters in general deserve our upmost respect at all times, I for one always feel reassure that they are a constant force at an airport and on hand ready to spring into action should the need arise.

    Hats off to fire fighters

  • Joanne Swann Joanne Swann
    21 July 2010, 07:50AM

    I really don't see the problem here, I for one do not want to be carrying lots of bags if I am travelling a short distance, what is the problem in carrying it on your person? Really cannot see what all the fuss is about!

    Stuff your pockets and stuff security

  • Joanne Swann Joanne Swann
    21 July 2010, 07:53AM

    I like the concept of carrymyluggage.com, I hate carrying my luggage, the £1.00 charge for use of the toilet is a ridiculous one though, I cannot see how this can work, there will be loads of people fumbling around trying to find a £1 coin, and for other passengers this could be truly annoying.

    Ryanair's new baggage charges

  • Charlotte Walker Charlotte Walker
    21 July 2010, 10:27AM

    I think the food on airlines is truly disgusting, all plastic, with no taste, nine times out of ten I end up with a dodgy tummy anyway!

    Missing the in-flight meal?

  • Susan Susan
    21 July 2010, 05:24PM

    I would be interested in hearing posts from frequent disabled travellers. How does the standard of care and facilities for the disabled in other countries compare with the UK?

    The many obstacles of travelling with a wheelchair

  • Ben Green Ben Green
    21 July 2010, 04:50PM

    It is sad that reclaiming your baggage from airport carousels is such an ordeal. Politeness seems to go out of the window for many tired and jet-lagged passengers wanting to get out of the airport and home.

    Baggage carousels and bad behaviour

  • John Simmons John Simmons
    21 July 2010, 05:12PM

    Electronic boarding passes seem the way forward, sadly high technology iPhone/Blackberry's are out of my price range.

    British Airways and the iPhone

  • Catherine Catherine
    21 July 2010, 03:41PM

    What a great idea. Helping the environment and one less thing to remember! I think this is a logical step - and another reason why I need an i-phone!

    British Airways and the iPhone

  • Christina Christina
    21 July 2010, 12:51PM

    Yes, I also fume about the sheer ignorance of people and they way they stand completely on top of the carousels, I am only short, and get a few tall people in front and I don't stand a chance! It seems with have a problem with being polite in this country.

    Baggage carousels and bad behaviour

  • Len Len
    20 July 2010, 01:22PM

    I have to agree with Philip, O'Leary has gone one step to far and needs to grow up and realise that even bad publicity is not always worth having.

    Sir Stellios ahead by a nose

  • Mike Mike
    20 July 2010, 01:29PM

    On last years annual trip to Spain our excess baggage cost us an extra £120 so I will be travelling very light this year. The sending bags ahead sounds like a good idea but realistically I am not sure it would work, it depends how early the luggage had to be sent!

    Ryanair's new baggage charges

  • John Williams John Williams
    20 July 2010, 02:24PM

    I can see where Michael O'Leary is coming from. I have suffered delays on easyJet flights in the past year ranging from 1-2 hours. The advertising tactics are below the belt, but he has certainly highlighted his competitors poor punctuality.

    Sir Stellios ahead by a nose

  • KerryHolland KerryHolland
    20 July 2010, 11:02AM

    I think being able to 'text' is not a bad idea, although it would open the floodgates i suspect to people abusing the whole thing, and even if there were rules made for no one being able to have a conversation you can bet your bottom dollar people would find a way round it!!

    Mobile phones on planes

  • Luke Luke
    20 July 2010, 01:54PM

    Viator are offering some very reasonable last minute package deals from around £580 for a 3 day stay in Oberammergau for the Passion Play in August and September.

    Oberammergau, Passion Play 2010

  • KerryHolland KerryHolland
    20 July 2010, 10:48AM

    Could this just be a 'publicity' stunt, and a way of 'grabbing the headlines', I for one cannot imagine travelling like this on an aircraft, it looks completely uncivialised. Where will this end?

    Ryanair -Vertical Seating

  • KerryHolland KerryHolland
    20 July 2010, 10:44AM

    Chris, your comment is a good one, weighing passengers and luggage, and to charge I think is a fair concept, there are always going to be loopholes and people will always 'bend the rules as much as they can in order to avoid being charged.

    Stuff your pockets and stuff security

  • Sam Arnold Sam Arnold
    20 July 2010, 03:43PM

    What a fantastic idea, fewer bits of paper can only be a good thing as far as I am concerned. I think this could a very positive thing.

    British Airways and the iPhone

  • KerryHolland KerryHolland
    20 July 2010, 10:52AM

    I have been on several flights where my seat has been continually kicked and especially on long haul I dread it when I see parents approaching with young children and sit behind me, I do think sometimes parents are oblivious to their child's behaviour, but relent in saying that I feel its a difficult situation to be in, in such a restricted space for several hours.

    Are we there yet Mum?

  • KerryHolland KerryHolland
    20 July 2010, 10:54AM

    It is an uncomfortable experience being next to 'an overweight' person on a aircraft, for both actual person and the one sitting next to them, I do feel the airline needs to consider this aspect too.

    Too big for his seat

  • Lottie Jenkins Lottie Jenkins
    20 July 2010, 04:53PM

    This could get out of control and the amount passengers are taking on board aircrafts, surely there are weight restrictions? Ryan air seemed to have shot themselves in the foot of this one.

    Stuff your pockets and stuff security

  • Alex Marsh Alex Marsh
    20 July 2010, 05:07PM

    I find children really irritating on flights in general, the parents have no consideration for other passengers, all too many times I have been subjected to kids climbing over me continuously during the flight, and parents making half hearted attempts to retrieve them. Its not the children always, but the parents that are a problem.

    Are we there yet Mum?

  • Jasmine Jasmine
    20 July 2010, 05:09PM

    I hate long haul flights and I agree it would be fantastic if they could provide better 'in flight kits' but I do feel that is far down their list of priorities in the current economic climate.

    And so to Sleep ...

  • Julie Julie
    20 July 2010, 01:18PM

    I think this time Ryanair have really lost the plot. When looking at the vertical seats I can't believe that it would be a safe way to travel and I would definatley want to travel like that no matter how cheap it was!

    Ryanair -Vertical Seating

  • Zack Turner Zack Turner
    20 July 2010, 04:51PM

    This all sounds good, but surely they cannot discontinue paper boarding passes, there will be a lot of old people out there that would be very frightened of this technology.

    British Airways and the iPhone

  • Jonathan Hoskin Jonathan Hoskin
    20 July 2010, 05:04PM

    Virgin in my view would be the airline to do this, their service is second to none, I feel as those above me, that the economy has to stabilise before they even contemplate this however.

    Premium quality business-only airlines

  • Lucy Lucy
    20 July 2010, 05:00PM

    I for one love this idea, being able to travel at a much reduced cost is very appealing, bring it on Ryan Air!

    Ryanair - What price standing?

  • Teresa Teresa
    20 July 2010, 04:56PM

    I would be very concerned at letting a child travel like this, I think they would find it a very frightening experience in general, I expect there would be parents out there that would see it as a way of cheap travel and wouldn't take into account what their children's feelings were to this.

    Ryanair -Vertical Seating

No to Heathrow's 3rd runway

Well, I did ask for clarity and an end to the confusion over the future of Heathrow’s controversial new runway. I guess that yesterday’s NO is about as clear as it gets.
Comments (8)

 No to Heathrow's 3rd runway
 Heathrow third runway

ADP damaging the industry

We are in danger of pricing large numbers of people out of flying

 APD upsets BA
 Plans to replace Air Passenger Duty with a per-plane tax
 ADP change likely to damage British Airways
 APD - curse or green blessing?
Comments (28)

DVT from flying


Comments (19)
Now and again, I have been reminded about the need to move about on long flights.

And so to Sleep ...


Comments (15)
You open up the tiny bag that the airline has been good enough to leave on your seat and there is the blanket ... ...

Stanstead downturn in numbers

Stanstead airport be the loser as Ryanair reduces its winter schedules.
Comments (2)

Thomas Cook and Which?


Comments (12)
I hope that Which are not being too unfair on Thomas Cook.

Hats off to fire fighters

It must be very difficult to maintain alertness and efficiency in an organisation that hardly ever gets used for real.
Comments (4)

Regional airports

The growing success of regional airports

 Experiencing Southampton airport
 Bristol Airport expansion
 Flybe and Kent International

Advertising Feature

We are pleased to announce new products and services for airline passengers.

Airline and Airport News

We will try to cover new routes and services from UK based airlines.

 easyjet - Edinburgh to Basle
 Bristol Airport expansion
 Flybe's new Manchester to Manston route
 Flybe Kent to Scotland
 Boeing 787 - new fuel-efficient aircraft

Low cost airlines

News and views on the benefits and problems of low cost carriers

 Low-cost air travel explored
 Low-cost airline pricing clarity
 Ryanair charges
 Ryanair - Balancing the books