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19 May 2012 | Sign In
Gatwick expands restaurant area in South Terminal
Gatwick chasing sought after restaurant brands to deliver quality food for its passengers
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Kayte Platts Thursday 17 March 2011 |
Gatwick has expanded its restaurant area in the South Terminal to keep pace with passengers’ evolving taste for good quality, international food with the opening of Giraffe and Apostrophe, operated by The Restaurant Group Concessions.
The contemporary, customer-focused venues are in keeping with new Gatwick’s vision for the airport as a more dynamic, hospitability destination point.
Both restaurants are located on the mezzanine level overlooking the south terminal arrivals and will be adjacent to the new £45 million 19-lane security area when it opens this summer.
Robin Longden, Chief Commercial Officer for Gatwick said: “When passengers come to the UK’s second largest airport they expect high standards of customer service, modern facilities and contemporary retail and catering brands. We are working hard to meet those expectations. ; “Anyone who has recently flown from Gatwick will see the airport in the throes of change. The dark flooring in the South Terminal, for example, is currently being replaced with a modern, white design to help create light and space. Way-finding is being simplified to help passengers navigate their way through the airport and the security area is being upgraded and consolidated for ease of use.
Mr Longden went on to discuss the fact that there is a need for the ‘eateries’ to reflect a modern, customer-focused environment.
With the opening of sought after brands like Giraffe and Apostrophe they are now giving passengers a much wider range of choice between ‘food on the go’ outlets, relaxed coffee houses and good quality sit down dining establishments.
| Comments | Post a comment |
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Martin Philips, London 18 March 2011, 12:17PM | |
This is very positive stuff from Gatwick, I particularly like the steps to improve way-finding and introducing more customer focused eateries. | |
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Lee, Gants Hill 21 March 2011, 01:45PM | |
I think that Gatwick is long overdue for a revamp, it has become dated and the food outlets are not up to scratch. I will be interested to sample some of the new food brands on offer. | |
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Hilary, High Wycombe 23 March 2011, 02:48PM | |
Having recently travelled through Gatwick, I can vouch for the fact that it looks very promising. Obviously, it's a bit chaotic at the moment but the omens are good for a reasonably pleasant experience. | |
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Lewis, Kingston upon Thames 24 March 2011, 11:53AM | |
I recently flew from Gatwick and found the place is more open and airier. BA check in took 2 minutes and for once the fast track security was just that, taking all of 5 minutes. The BA lounge is being refurbished, which is a bit of a shame as the old lounge was lovely. | |
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Miles, Fulham 4 April 2011, 02:09PM | |
I think a refurbishment was well needed,Gatwick was beginning to look tatty. Some new decent eateries are required, lets hope that they actually serve some decent food. | |
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Racheal, Sturry 10 October 2011, 02:00PM | |
The revamp has certainly imroved the look of Gatck, however I still think the washroom facilities are to spaced out. I recnetly travelled to Spain and had to trapse up stairs to the nearest toilets which is hard work when you have several young children! | |
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Gina Brown 28 December 2011, 05:24PM | |
Gatwick is getting better all the time. The owners have both invested money and thought. OK when my son and I flew in a few weeks ago from the USA, it was pretty miserable with toilets closed and roof open. So, it lost points there but a quick conference trip last week and it is back in my good books. | |
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