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19 May 2012 |

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Why should airlines have to foot the ash bill ?

I agree with O’Leary, that the law should be amended.

Jim Cook Jim Cook
Tuesday 18 May 2010

Over a month after the volcanic eruptions, some airlines including BA say their ash-related expenses, including compensation claims, are still amounting to £15-20 million a day.

Why though should airlines have to foot the bill for the natural occurrence of a volcano erupting?

Well I can see both sides of the picture on this one, since I was in Spain covering a golf conference when the first wave of ash chaos struck last month. Instead of doing the (with hindsight) sensible thing of sitting it out at the hotel, five of us bought a car and drove the 1,000 miles up to Belgium and across to Hull on the ferry.

It was a pro-active decision on our part to start moving when it seemed possible airports could be closed for months.

Although a memorable and unique experience, the extra trip ended up costing over £500 each.

The first thought is “right someone, who isn’t me, is paying for this”, but then on reflection, why should they?

The law, of course, says someone should, so now airlines are dishing out millions to those who waited patiently at their hotels, but not to those who set off.

On this one, I agree with O’Leary, that the law should be amended and only the price of tickets refunded, in such a case as this, as is the way with trains and ferries.

Whilst government handling of the situation has been dire, surely if someone puts themselves in the position of being overseas, perhaps it should not be expected for others to sort everything out if it goes wrong?

Clinton Pembury
Clinton Pembury, London
20 May 2010, 02:56PM

The simple answer is that they have to pay because the law says they have to. The question ought to be whether or not the law needs to be changed.
Many people in the aviation industry think that the law was intended to penalise operators that failed in their contractual duties to passengers but has inadvertently made the operators liable for consequences flowing from events way beyond their control.

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Colin Trimble
Colin Trimble, Bath
21 May 2010, 07:46AM

When the EC Regulation was originally announced, I thought it was a good idea because there had been a number of incidents where low-cost airlines had left passengers stranded. The law put the responsibility for compensation firmly where the fault lay ie with the airlines.
The ash cloud is not the fault of the airlines and so, in this case, the law is being applied unfairly.

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JennyH
JennyH, United Kingdom
21 May 2010, 08:46AM

I am sorry for the airlines. The ash cloud crisis is simply not their fault and there is no reason why they should have to pay for all of the costs and expenses that resulted from it. In this case the law or the application of the law is wrong.
The problem now is, that as the law says they have to pay, ticket prices will go up to include insurance that many of us either already have or do not need. This is bad law making with not enough thought given to the implications.

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Mark
Mark, Bolton
21 May 2010, 12:02PM

I agree with you Jenny, the knock on effects of these laws will put travellers out of pocket by elevating ticket prices.

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Karen J
Karen J, Essex
24 May 2010, 11:35AM

Airlines should foot the bill, they obviously make huge profits and should be able to handle it. It is almost certain that passengers will be the ones to suffer the most with ticket prices going sky high.

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Geoffrey Price
Geoffrey Price, Westminster
26 May 2010, 12:01PM

Europe's biggest airline brands are backing a controversial proposal by the European Union that national governments step in and cover the estimated £2.2bn-worth of losses accrued by the industry as a result of the volcanic ash crisis. It looks like the EU is backing airlines on this one.

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Leslie Bench
Leslie Bench, Wolverhampton
27 May 2010, 06:16PM

People ought to be able to get proper insurance that covers this type of thing. Making the airlines pay for things that are not down to them will simply push up prices.

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Tim
Tim, UK
7 June 2010, 04:58PM

The way I see it our CAA told the planes they could not fly, they then a week later said they could but at own risk. Why not take that stance in the first place.
It is a tricky one but I think the CAA should foot the bill, but being a government dept that means we foot the bill and I do not partcularly like the idea of that with the national debt we have already.
So I just laid the blame but dont want to pay, so who does?
No easy one there!

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Richard Paul
Richard Paul
9 June 2010, 02:08PM

The Airlines should pay, for far to long now the CEO's have compromised safety with cost cutting measures which impact on safety yet keep assuring the Public that safety is non negotiable.

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